CONNECT

The new path to engagement

The new path to engagement

Passform amplifies your brand's marketing activity with a direct engagement channel that lives where your customers already are. Real-world touchpoints, personalised communications, and individual-level data, all connected.

Phone with Pops&Co digital pass and push notification
Phone with Wildline store loyalty card
Phone with The Daily Store loyalty card

FEATURES

Connection reimagined

Connection reimagined

Reach

On the lock screen when it counts
  • Push notifications delivered directly to the lock screen

  • Geo-triggers fire when a customer is near a relevant location

  • Behavioural triggers based on what the customer has done and when

Experience

Reach them at exactly the right moment
  • Creative mechanics, personalised content, and evolving experiences delivered through infrastructure customers already trust

  • Apple and Google Wallet come pre-installed on virtually every smartphone, no download or app.

Data

First-party data from real-world interactions
  • Every scan, redemption, and notification response tracked at the individual level

  • On-pack, in-store, and sampling activations produce data you own

  • Consumer profiles built from actual behaviour, not industry studies

Personalise

Every pass, always current
  • Pass content, offers, and messaging tailored to the individual

  • The experience evolves as the customer's behaviour develops

  • Real-time updates mean the right message reaches the right person at the right moment

Design

Your brand, every pocket
  • Full control over visual identity, every pass, notification, and update is in your creative and tonal language

  • A live creative canvas your team can update any time, without reissuing the pass

Integrate

Works with the tools you already use
  • Connects to your CRM, loyalty platform, and marketing stack

  • Triggers pass updates from data you already hold

  • Slots into existing comms flows without replacing anything

EXPERIENCE

What you can build

What you can build

One platform.
Every pass type.

The same infrastructure works across loyalty, campaigns, events, and fully custom brand experiences. What changes is how the experience is designed and what it needs to do. How you use it, is up to you.

Gamification

Gamification

Gamification is not a feature bolted onto a campaign. It is a way of building creative brand activations around earning, discovering, and unlocking. Use geo-triggers to reward customers who visit specific locations. Build voucher mechanics into milestone achievements. Design a brand experience where every interaction unlocks what comes next - a trail, a challenge, a reward worth sharing. All within a platform in the palm of their hand, with no app needed.

Geo-triggered and location-based rewards

Behaviour-triggered unlocks and milestones

Fully branded, bespoke experience design

Rich analytics and personalisation data

Group of young people scanning an NFC checkpoint in a city, part of a Sole Search sneaker activation
Woman scanning a QR code at a sampling station in a liquor store with a phone displaying a digital discount voucher

Campaigns and activations

Creative activation pathways that utlise the full range of digital wallet technology removing friction, accessibility and adoption challenges. Any physical touchpoint becomes an entry point. Any IRL moment becomes the start of an ongoing conversation. With individual-level performance data that flows back feeds directly into your marketing and measurement stack, giving campaigns the attribution and intelligence that most below-the-line activity never generates.

On-pack, in-store, and event entry points

Geo-triggered and behavioural messaging

Voucher and redemption mechanics

Individual-level data for your measurement stack

Pop-ups and events

Pop-ups and events

A pop-up or event is more than a location and a date. Passform turns it into a structured engagement experience. Check in at locations, collection and reward unlocks, and notifications that engage and guide the brand experience. The pass becomes the thread connecting the physical and digital - building a record of who showed up, what they did, and what made them act.

Check-in and collection mechanics

Location-based notifications

Milestone unlocks and rewards

Post-event loyalty conversion and data capture

Young man and woman with a digital event ticket and geo-triggered notification
Hand holding a phone with a digital store card, notification and analytics

Personalised Loyalty

Add a to your existing loyalty programme, or build one from the ground up. Either way, customers get a live loyalty experience that stays current. Points balances and tier status update automatically on the pass. Notifications fire when rewards unlock, when thresholds are hit, or when there is a reason to reach out. Every interaction builds an individual consumer profile that gets more useful the longer the relationship runs.

Live points and tier updates

Milestone and behavioural notifications

Gifting and reward mechanics

Individual consumer profiles

FAQ

Frequently Asked Questions

Frequently Asked Questions

Do our customers need to download an app to use this?

No. Apple Wallet and Google Wallet come pre-installed on virtually every iPhone and Android device. Customers add a pass with a single tap. No account, no login, no download.

How does Passform integrate with our existing tools?

We can work with you to integrate via APIs, or no-code with tools like Zapier, we will work with your team to map requirements. Passform connects to CRMs, loyalty platforms, marketing automation tools, and ecommerce infrastructure. Pass updates, push notifications, and campaign triggers can all be driven from data you already hold.

Can we personalise the experience for individual customers?

Yes. Every pass is a live object. Content, offers, and messaging can all vary based on who the customer is, what they have done, and where they are. You are not sending the same experience to everyone. You are building a relationship with each person individually.

How do we measure what is working?

Pass installs, scans, redemptions, and location interactions are all tracked at the individual level. The depth of data available varies by interaction type. Apple and Google apply their own constraints on what can be surfaced through the wallet, but across pass reads, redemption events, and behavioural triggers, there is significantly more individual-level intelligence available than most brands are used to from physical or below-the-line activity. You see what connected, who responded, and what they did next.

How do we get started?

Get in touch and we will scope it with you. Your team may want to build directly with our API or we can work with you to to design and deliver.

Do our customers need to download an app to use this?

No. Apple Wallet and Google Wallet come pre-installed on virtually every iPhone and Android device. Customers add a pass with a single tap. No account, no login, no download.

How does Passform integrate with our existing tools?

We can work with you to integrate via APIs, or no-code with tools like Zapier, we will work with your team to map requirements. Passform connects to CRMs, loyalty platforms, marketing automation tools, and ecommerce infrastructure. Pass updates, push notifications, and campaign triggers can all be driven from data you already hold.

Can we personalise the experience for individual customers?

Yes. Every pass is a live object. Content, offers, and messaging can all vary based on who the customer is, what they have done, and where they are. You are not sending the same experience to everyone. You are building a relationship with each person individually.

How do we measure what is working?

Pass installs, scans, redemptions, and location interactions are all tracked at the individual level. The depth of data available varies by interaction type. Apple and Google apply their own constraints on what can be surfaced through the wallet, but across pass reads, redemption events, and behavioural triggers, there is significantly more individual-level intelligence available than most brands are used to from physical or below-the-line activity. You see what connected, who responded, and what they did next.

How do I sign up for the app?

Get in touch and we will scope it with you. Your team may want to build directly with our API or we can work with you to to design and deliver.

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